Shipping Information

 

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

  • Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and China Post process the orders, which takes an additional 2–4 days.
  • Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15–30 business days. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time.

In our experience, delivery times may vary a lot, anything between 2 to 50 days is possible depending on availability, country, location and time of the year. We make our best efforts to get the items delivered to you as soon as possible. As a rule of thumb, most of the deliveries should reach you in 12 to 20 business days.


We provide order tracking number for most of the orders. You can find it in the shipping confirmation sent to you once the goods are shipped. Click on the "view order" link to check your order status and tracking number. Allow a few days after our confirmation for the carrier to enter the goods into their systems.


Please, also note that to speed up the process we may send for shipment the goods as soon as they are ready, in case the order contains more than one item, therefore you may also find several tracking numbers, one for each shipment.

 

Customs Duty and Import Fee

Any customs fees or taxes will be the responsibility of the customer. Any order returned due to customer refusing to pay the mentioned charges will be responsibility of the customer including the order full price and shipping costs.